# Community support
If you installed your XO from a 3rd party script (any method outside our official documentation), please report your issue first on the script repository. We can't waste time on debugging 3rd party installers.
If you have issues on XO installed from the sources (via GitHub), please always do first:
- update your XO to latest
mastercommit (see how-to in the dedicated section) and retest again
- if the issue persist, double check you have all the requirements checked from the installation section and test again
- then, if you still experience problems, remove and rebuild from scratch
Only after that, you can go on the dedicated forum to ask about your problem.
If you want a consistent and tested solution for using Xen Orchestra, we strongly advise to use our preconfigured and validated Xen Orchestra virtual Appliance.